To truly support our customers, innovation, great products and technologies need to be coupled with an excellent sales and customer service network. Sika’s global network of sales and customer service centers are strategically located to provide direct local support to our global customer’s needs.
Locally, and globally our sales team members are well versed in the automotive assembly process and technically savvy in matching product technologies to standard or advanced material applications. Key Account Management is a primary focus, and a partnership approach engaged to allow for a full understanding of requirements and in proposing the right solutions – before, during and long after the sale.
Customer service personnel constantly strive to exceed customer expectations, drawing consistently on our Customer First policy, resulting in customer satisfaction. Behind the scenes, customer service representatives team with and draw on our extensive global logistics network, putting the right material in the right location at the right time.